E: claire@belvoirhomecare.co.uk    M: 07833 457242    T: 01949 829307

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Privacy Policy

Data Protection Principles

Personal information is any information relating to a person, directly or indirectly but does not include information where your data has been removed.

Belvoir Home Care Ltd In accordance with the General Data Protection Regulations 2018 (GDPR), we have implemented this privacy notice to inform you of any type of data we process about you. We also include with this statement the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding your data.

These rights include:

Types of Data Held

When you enquire about our services through our website, email, post, phone, face to face or social media, and during the course of providing our service to you we will collect the following personal information when you provide it to us.

How and why we use your Personal Information

Who we may need to Share your Personal Information with

We will only share your personal information with appropriate health care agencies (including but not limited to GP, Social Services and Pharmacies) and anyone nominated as your representatives where it effects the interests and wellbeing of the client.

We will minimal and relevant information staff of Belvoir Home Care ltd in order to provide a safe and effective service.

In order to deliver our services we rely on third party software support specialists to provide support, and resolve any issues with the software we need to run to operate the business. These providers are under a written contract to ensure the same level of privacy and security that we promise to you.

Lawful basis for us processing your Data

All your personal information is processed with your consent for it to be processed for specific purposes.

Without processing your personal data we would be unable to fulfil our service to you to provide individuals with care and support.

GDPR recognises that additional care is required when processing sensitive data such as information about your health and article 9(2)(h) covers this by stating –processing is necessary for the provision.

How long your personal data will be held

We will hold your personal data for 7 years in line with our legal requirements.

Cookies

When using our website, we collect standard internet log information (commonly known as cookies), including:

This is statistical information only which we collect in order to find out the numbers of visitors to our site and the pages they have visited. This information collected in such a way that it is not used to identify individuals. If we do collect personal information on the website, this will be made obvious to you through the relevant pages.

 

If you would like to contact us to exercise any of your rights please;

Email: suzanne@belvoirhomecare.co.uk

Telephone: 01949 829307

Post: Barn 2, Shakerdale Farm, Fosse Way, Car Colston, NG138JB