E: claire@belvoirhomecare.co.uk M: 07833 457242 T: 01949 829307
What We Offer
How We Operate
Being a family ran business, we treat all of our clients as individuals and we like to think that all carers and clients feel part of the family.
One of the nice things about BHC is that all of the staff are on first name terms with the clients. To keep the family feel the manager will visit each client herself prior to support commencing to ensure that the correct personalities and skill sets are matched.
Services Provided
Overnight and Live-In support - More information on these services can be gleaned on request
| Personal Care | Companionship | Home Help |
|---|---|---|
| Washing | Offering companionship | Collecting prescriptions |
| Bathing | Arranging appointments | Help with laundry & ironing |
| Dressing & grooming | Travel & support to appointments | Make beds & change linen |
| Meal preparation | Monitor diet & eating | Take out rubbish |
| Cooking | Assist with planning to meeting friends and trips out | Check cupboards & fridge for food expiry dates |
| Support to eat & drink | Attend meetings & events | Prepare shopping lists |
| Monitor safety | Assist with selection of clothes | Collect shopping |
| Medication support & reminders | Read newspapers, magazine articles or stories to clients | Advise of home maintenance issues |
| Dementia care | Support to continue with hobbies & interests | General light housekeeping |
| Alzheimer's care | Maintaining daily routines | Pet care |
Service Limitations
It is not within our current remit to provide services to people who need robust services due to physical aggression to others or severe self-harm. Nor do we provide 15 – 20 minute ‘pop – in’ visits. We aim to have minimum call duration of one hour, this enables us to provide a person focused quality service rather than simply a task focused service.
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“All of the staff at Belvoir Homecare were always good and kind, always considerate and so helpful”
- Yearly Client Survey
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"Excellent reliable service from a company that genuinely cares."
- Facebook review
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"I started work for BHC in October. I can honestly say that I received the biggest friendliest welcome from everyone. If all companies adopted BHC approach to staff there would be millions more happier care workers in the industry. Thank you to everyone."
- Facebook review
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“I have found the staff at Belvoir Homecare to be punctual, courteous, friendly and above all caring and efficient in their work”
- Compliment Letter
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“Your services and carers have been excellent...”
- Thank you letter to the manager from the relative of a client who has regained independence
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“My carers... couldn’t have been better, always caring, kind and so helpful with anything that needed doing”
- Yearly Client Survey
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“You are all really nice and friendly and I appreciate all you did for me’’
- BHC Carer
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"I worked at Belvoir Home Care for three years and the office staff are a wonderful team who will listen to any concerns or problems that you may have. My confidence grew during my time there and I always felt supported. The care team worked well together and worked hard to support their clients, the clients families and each other. They were like family to me."
- Facebook review
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“What do I like about Belvoir homecare? They look after the carers and the clients as if they were family”
- Minutes from a Staff Meeting